Every one of our products is engineered to excel in extreme British weathers – and to offer regular lifelong use in the buildings for which they are specified. With care and appropriate maintenance our windows and doors will look good and last for decades. But accidents happen.
Whether in individual houses, tower blocks or city apartments, those charged with maintenance have to repair or replace components easily and quickly.
Sometimes the original paperwork has been mislaid, making it hard for Facilities Managers, Social Landlords, Contractors or End-Clients to reorder and fix the problem quickly, to the resident’s satisfaction.
Our Total Traceability system supports responsibility holders in maintaining our products.
Every door and window – and every component in them – is uniquely coded.
This is detailed within our database – and as long as customers register the actual address with us (not just the plot number), it will show exactly where every one of your doors and windows has been installed.
It makes identification and reordering fast, simple and hassle free, because we can tell you down to the level of individual components in each door and window:
Please ask about our FSC® Certified products.